Правила за повелителност

The bg.naturecan.com team knows how important it is to maintain your trust and confidence that we operate in compliance with regulations and that we are transparent about what data is collected and what we use it for. The following information explains what the information is used for.

Website visitors

When you visit bg.naturecan.com, we use a popular third-party service called Google Analytics, which collects standard Internet log information and details about visitor behavior while the website is being viewed. This gives us information such as how often the website is viewed, where our visitors are and how they found us. All this information is anonymous and we use it to look at patterns with website traffic and then we can make changes based on this data. Cookies are used for this purpose. Read more in our cookie policy.

The only personally identifiable information we collect is information you specifically provide to us. This may be your name and email address if you choose to subscribe to our newsletter, or it may be your billing and shipping information during the checkout process.

Newsletter subscription

In order for us to inform you about what is happening on the website or inform you about offers and deals, please enter your e-mail address and your name. This information is not provided to other organizations and companies. We send the information through a provider, MailChimp, to deliver our newsletter to you. We collect statistics around email opens and clicks using industry standard technologies to help us monitor and improve our e-newsletters. For more information about how Mailchimp handles their data, please see MailChimp's privacy notice. You can of course unsubscribe from our newsletter at any time by clicking the unsubscribe link at the bottom of our emails or by emailing support-bg@naturecan.com and requesting the removal of your email address.

Currency selection and conversion

By using our website, you agree to allow third parties to process your IP address to determine your location for the purpose of currency conversion. You also consent to this currency being stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains selected and consistent when browsing our website so that the prices can be converted to your local currency.

Reviews from customers

Customer reviews of products on our site are done through another third party that specializes in reviews. This helps us ensure that reviews are collected consistently, and that the anonymous data that is collected, such as how many people have rated a product 4 stars, can be used by other web services to help with marketing. 

Links from our site to other websites

This privacy policy does not cover any of the links you find on this site linking to other websites. These sites are not covered by this privacy statement and any questions about how a site uses your information should be directed to that website. We validate all the links we add to our site and make sure they are of a certain quality. If you have any problems with any of the sites we link to, please let us know.

Your access to your personal information

You have the right to access any personal information we hold at any time. You can do this by sending an email to support-bg@naturecan.com and asking us to share this information with you. This data may not be available in a friendly format, so it may take a short period of time to get this information.

Information we collect at checkout

When purchasing a product and service from our website, we must collect enough information to accept payment for the product / service in question. This includes delivery information and mobile number. The mobile number is optional and is only used so we can send you sms updates on the progress of your order.

Social media

We also use social media to share information and promote our products. These are done using the individual social media platforms and as such the privacy policies will be specific to that platform and will not be covered by this privacy policy.

Changes to our privacy policy

We regularly review our privacy policy to ensure that the information is clear and that it is up to date. This privacy policy was last modified on May 1, 2019.